Privacy Policy

Effective date: July 2025

1. Introduction

PollenMate is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. What Information We Collect

• Push Notification Preferences: We store your preference for receiving daily pollen alerts via push notifications. You can opt in or out at any time in your device settings.
• Device Information: We may collect basic device information (such as device type and operating system) to improve app performance and compatibility.
• Crash Data: We use Crashlytics to collect anonymized crash reports and error logs to help us improve app stability and fix bugs. This may include device type, OS version, and crash diagnostics, but does not include any personal or identifying information.
• Usage Data: We may collect anonymous usage statistics to help us improve the app (e.g., which features are used most).

3. How We Use Your Information

• To send daily pollen alerts via push notifications (if you opt in).
• To improve app performance, stability, and user experience.
• To respond to support requests or feedback (if you contact us).

4. Data Sharing and Third Parties

• We do not sell, rent, or share your personal data with third parties.
• We use Crashlytics (a Google service) for crash detection and reporting. Crashlytics may collect anonymized device and crash data as described above. For more information, see Firebase Privacy and Security.
• We may use other third-party services (such as analytics providers) that process data on our behalf, but these services are required to protect your information and may only use it as directed by us.

5. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights and Choices

• You can opt in or out of push notifications at any time in your device settings.
• You may request access to or deletion of your data by contacting us.

7. Children’s Privacy

PollenMate is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the app or website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@pollenmate.app.